MOD.A 2017 National Conference and Exhibition

Going For Gold: the pursuit of best practice in the age of reform

Our second conference as a national organisation was held on 14-15 August at ANZ Stadium, Sydney Olympic Park. This page contains material presented at the Conference.

Note: only presentations and materials that have been authorised for publication appear on this page. If you are aware of any material that has been published in error please advise by email

General Materials

Program Day One

Program Day Two





General Materials

Programme Book  [pdf - 1.7 Mb]

Conference Report - Michael Bleasdale, CEO, MOD.A


Program Day One: Monday 14 August 2017

Keynote speakers

Quality: What are we missing in home modifications? Dr Rachel Russell, University of Salford (UK)

Keys to quality home modifications in the NDIS: the role of the building industry. Dr Andrew Martel, University of Melbourne [pdf - 1.8Mb]

Plenary Session 2 - Panel Discussion: Procuring quality home modifications in government programs

Roberta Flint, Director, NSW and ACT Department of Health; Tony Spano, Assistant Director Contracts Management, Department of Veteran's Affairs; Scott Ambridge, General Manager, Enable NZ; Karen Hargans, Assistant Director, NDIA. No presentations.

Concurrent Session 3.1 - Systems which support quality

It's not all black and white: Supporting housing modifications in Aotearoa - a funder's perspective. Rachel Tatham and Allison McNamara, Enable NZ

The evolution of the Home Modifications Model at the TAC. Darren Liadlaw and John Grinter, TAC Victoria [pdf - 1.1Mb]

Best practice in Home Modifications Service Delivery Models. Jeni Burton, SWEP

Concurrent Session 3.2 - Standards and compliance

The big C of home modification - why compliance is so important to the health of any home modification. David Brown, Home Modifications Victoria

The NDIS regulatory framework: requirements for provider registration. Natasha Cebalo, Attendant Care Industry Association

The Home Modifications Australia Quality Standard. Jennifer Barron and Michael Bleasdale, Home Modifications Australia [ppt - 721Kb]

Plenary Session 4 - Panel Discussion: Creating the conditions for suitable housing.

The Hon. Susan Ryan, former Age and Disability Discrimination Commissioner; Kristin Brookfield, Chief Executive Industry Policy, Housing Industry Association (HIA); Professor Roberta Ryan, Director, Institute of Public Policy and Governance; Michael Bleasdale, CEO, Home Modifications Australia. No presentations.


Programme Day Two: Friday 29 April 2016

Keynote speakers - Session Sponsor: DirectLifts

Ageing in Place: The role of home modifications in aged care reform. Judy Gregurke, Council of the Ageing (COTA) Australia

Riding the NDIS Rollercoaster. Joseph Connellan, MC Two [pdf - 500Kb]

Concurrent Session 6.1 - Quality in practice

Setting a new standard for home modification assessment - OTs and building construction professionals working together. Toby Osborn and Aaron Stowe, Home Modifications Victoria [pdf - 2.9Mb]

Grab rails - making sure that a simple home modification doesn't go wrong. Matthew Massy-Westropp, Stephen Sheppard and Agnieszka Kuna, Domicillary Equipment Service, DCSI, South Australia [ppt - 3Mb]

Sign here please - the perils (and how to avoid them) for building construction professionals signing off Part 6 of the NDIS Complex Home Modification Assessment Template. Aaron Stowe, Architecture and Access, Victoria

Concurrent Session 6.2 - Quality modifications in government programs

Allianze Global Assistance best practice for home modifications. Michael Reid, National Health and Lifecare Sales Manager, Allianz Global Assistance

Working in the NDIS - Legal issues, challenges and possible solutions. Facilitated group discussion. Michael Bleasdale, Home Modifications Australia and Hugh Watson, Moores Ltd [pdf - 320Kb]

Concurrent Session 7.1 - Improving quality for consumers

The health and participation outcomes of home modifications: A pilot study. Dr Tammy Aplin, University of Queensland [pdf - 500Kb]

Determining the impact of home modification interventions on client occupational performance and participation within home modification services. Jovana Dragicevic, Libby Strassmeir and Dr Kathrine Hammill, Western Sydney University

Home modification schemes in practice and theory: Lessons from the Home Renovation Service in Victoria. Mary Ann Jackson, Visionary Design Development Pty Ltd

Safeguarding consumer rights: state-based regulations and dispute handling mechanism. Norm Foster, A/Director Mediation and Compliance, NSW FairTrading

Concurrent Session 7.2 - Assistive technology and home modifications

Transformational housing - Home modifications for housing choice. Queenie Tran, Summer Foundation [pdf - 22Mb]

Ceiling hoists - Let's raise the requirements to the ceiling. Agnieszka Kuna, Lisa-Marie Arthur and Matthew Massy-Westropp, Domicillary Equipment Service, DCSI, South Australia [ppt - 2Mb]

Assessing for complex/major home modifications in rural locations. Kate Kirkness, Scope Home Access

A holistic approach to the home environment: integrating AT and modifications. Danny Gibson, CEO, Hinter Home Modifications

Plenary Session 8: Conference Close

Conference Summary. Glen Sorensen, Age Communications - Conference MC

Conference Farewell. Michael Bleasdale, Chief Executive Officer, MOD.A



The Organising Committee for MOD.A 2017 national conference extends its appreciation to the following sponsors for their invaluable commitment and support:


The Organising Committee for MOD.A 2016 national conference extends its appreciation to the following exhibitors that provided delegates with information, resources and exposure to the latest products and services available to the home modification sector and people in need of home modifications. We gratefully acknowledge their contribution to a very successful event.


AILA Group


Acorn Stairlifts

Canterbury Concepts

Allianz Global Assistance


Building Help

The Bidet Shop

Hand Rail Industries



Keynote and guest speakers


for all the latest news, Alerts and important updates relevant to the sector.

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The MOD.A Conference Organising Committee has been closely monitoring the COVID-19 outbreak unfolding across Australia. In light of the current environment and concern for the health and safety of our delegates, speakers, sponsors and exhibitors w...
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